Medical Tourism Training Announces New Team Members for International Healthcare and Medical Tourism Businesses

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Brookline, MA – Medical Tourism Training, Inc., a US-based training and consulting company, is pleased to announce the addition of two talented and high-powered team members who bring extensive experience working with international medical healthcare providers. As former director of International Patient Services at Baylor University Medical Center in Dallas, Texas, Margaret Ball knows how to develop business for healthcare providers seeking additional local and international patients. From building internal teams and services to collaborating with external service providers, Ms. Ball offers her practical knowledge and results-oriented training and consulting skills to clients. Her focus is on establishing and improving international patient services, as well as working with healthcare and hospitality professionals to deliver superior customer service. “My passion is to work with healthcare providers to develop the organizational strength to serve international and local patients,” states Ms. Ball. “I love the challenge of helping clients create the internal, as well as external, teams to achieve their goals.” Deborah Lipman Slobodnik, co-founder and principal of Options for Change, is a senior organizational consultant and coach, with over 25 years of experience in developing leaders and building teams. Her ability to quickly identify the “pain points” and to customize successful interventions that change the behavior of both individuals and teams has made her a valuable resource to clients in healthcare, including Harvard Medical School, New England Medical Center, and Neighborhood Health Plan. Ms. Slobodnik is available to coach high-level executives, as well as to lead transformational initiatives, such as addressing the cost of bad behavior. According to Ms. Slobodnik, “Underlying all change and growth initiatives is the need to change the culture. It starts at the top, but must be a systemic approach that ultimately creates a more collaborative, empowered workforce with multi-disciplinary teams working together to solve mutual problems. Ultimately, the process of change must mimic the desired outcomes. That’s the trick.” Elizabeth Ziemba, president of Medical Tourism Training, is delighted with the company’s new team members. “With the addition of Ms. Ball and Ms. Slobodnik to our roster of international healthcare experts, including Pam Frank, Kari Heistad, Irving Stackpole and Vian Saleh, our clients have access to a broader range of knowledge and skills to help them grow their international healthcare and medical tourism businesses. It is a great way to begin the new year.” Medical Tourism Training, Inc. offers a comprehensive package of training, education, and organizational development solutions to the individuals and organizations involved in the international healthcare and medical travel sector. With a focus on improving the patient experience, the company is the first to market affordable, convenient and easy-to-use eLearning solutions that are fully scalable and flexible. Medical Tourism Training delivers high quality, multi-lingual on-site training and consulting services designed to create measureable change for its clients.
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